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Service Hot-line:Supply 7×24 after-sale technical support services.Every week ,every hour for customers.
Service Objective:quick response,customer first, service foremost.
Service Contents:telephone service, technical support(pre-sale consultation, after-sale service)
Solution:
1.Pre-sale Service
Consulting Hot-line: Provide all-sided professional consultation on products characteristics, lectotype,using and so on.
Lectotype Guide:Provide lectotype directions and coverage solutions to make custumers get the best effect.
2.Through-sale Service
Project supervision/patroling inspection: Periodically implement the on-the-spot inspections on networking equipments to ensure a reliable and efficient operation on the client side.
3.After-sale service
Custumer Service Hot-line:To help custumers judge and solve each kind of problem which appears in the using process.
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